Privacy Policy - Evolve Restoration

Privacy Policy

How we collect, use, and protect your personal information

Last updated: December 2024

At Evolve Restoration Ltd, we are committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we collect, use, store and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Evolve Restoration Ltd

2 The Poplars, Ranskill
Retford, Nottinghamshire
DN22 8NA

2. What Information We Collect

We may collect and process the following personal data when you use our website:

  • Contact details (such as your name, email address, and phone number) when you submit a form
  • Technical data (such as your IP address, browser type, device, and cookies)
  • Usage data (information about how you use our website, pages visited, time spent)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries via our contact form
  • To operate, monitor and improve our website (e.g. via analytics)
  • To comply with legal obligations
  • To send you marketing emails if you opt-in (you can unsubscribe at any time)
We do not currently process payments or offer user accounts.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and user experience
  • Analyse website usage via tools like Google Analytics
  • Remember your preferences

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy if available.

5. Legal Basis for Processing

We process your data based on the following lawful bases:

6. Data Sharing

We may share your data with trusted third parties to help us run our business, such as:

  • Website hosting providers
  • Email marketing services (e.g. Mailchimp, only if marketing is used)
  • Analytics providers (e.g. Google)
We never sell or rent your personal data.

7. How Long We Keep Your Data

We retain your information only as long as necessary for the purposes it was collected, or as required by law. Contact form entries may be stored for reference or follow-up.

8. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict how we process your data
Withdraw consent at any time (if processing is based on consent)

To exercise your rights, contact us at: info@evolverestorations.co.uk

9. Security

We take appropriate measures to protect your data from unauthorised access, loss, misuse or alteration.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

Need Help?

If you have any questions about this Privacy Policy or how we handle your data, please email us at:

info@evolverestorations.co.uk

If you're not happy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO) at www.ico.org.uk